Well, Monday's @Starbucks visit was surprising. I went to the @Starbucks close to work. I have had tons of problems getting what I want at this location, sometimes asking for four or more items before getting something they weren't out of. Today at 3:40PM it looked like it might be the same as I once again asked for the Asiago & Cheddar pretzel (my favorite) and they were out of it. But then the girl asked me if I wanted the Asiago bagel instead. Suggestive selling is a plus for sure. Then I asked for the blueberry muffin, and they had it. So it only took one no before I had the two items to go with my water.
So the @Starbucks #scorecard, for the Ontario (15 at Jurupa) location is a 4.5. I gave them .5 back for the suggestive sell. Good job. Let's see where tomorrow will take us.
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